Monday, July 23, 2012

What get’s tweeted gets done. Can Social Media provide accountability for our businesses?

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According to Seb Coe, the former British 1,500m Olympic champion, there’s a correlation between how much you tweet and how you perform.

Lord Coe expressed concerns
that tweeting is a distraction 
for Olympians.
Lord Coe, who is head of the British Olympic Organizing committee, noted this week that the people who find time to tweet, also seem to find time to lose.


“I have found quite a close correlation between the number of tweets at competitive times and the level of under-performance,” says his Lordship.


It’s an interesting question for sure. To what extent can social media updates, that require such a small input of time and energy, distract you from what you should be focused on?

Colleagues of mine spend a lot of time defending social media, because it takes so little to fire out a tweet, or update Facebook. I think it’s a reasonable defense.  The question is really what the wider cost is. What Seb Coe seems to be saying is that talking to your audience a lot, may put you at risk of disappointing them.

But if you think about it, there are also positive possibilities. To what extent do we alter our behavior in order to satisfy our virtual audience?

I know people who like to sound clever on Facebook updates. No kidding; I have had people confess to me after a couple of beers that they make a real effort to sound smart and engaged when they post. They feel like it’s a way to make a good impression, on friends, on family… they’re fueling their own ego. They will read news sites and newspapers, looking for the day’s smart story, so they can be seen to post it. If that sounds pathetic, OK – but they’re still reading the newspaper. They never did before. In their attempts to look engaged, they have accidentally become engaged.

Another friend of mine posts all his runs to Facebook, via the Nike + app. So-and-so has just completed his 3.01 mile run in 28 minutes. He claims to train more often and run faster because he knows it will be seen and measured.

In reality Social Media represents a great way to encourage accountability. What gets measured, gets done, right? So why not openly encourage your staff to post their successes on every social media? Even create your own social media networks inside your company to encourage bragging. It might help the staff reach to achieve for something to brag about.

So the end of the day, an Olympic athlete shouldn’t need Social Media to report on progress. They should have medals to wave around. They should have newspaper clippings.

But for the rest of us, there’s no harm in wanting to look better, especially if it encourages us to actually do better. 




Do you have thoughts? Can Twitter help with productivity? Should athletes put the smartphone down?


Richard Spragg writes on various subjects including global engineering staffing and global engineering jobs.